Terms & Conditions
Last updated: October 2026
On this page
These terms govern your use of the website and services of The Business Growth Agency ("we," "us," or "our"). By accessing our website at thebusinessgrowth.agency or engaging our services, you agree to the terms below.
1. Acceptance of Terms
By using our website or services, you confirm that you accept these Terms and Conditions and agree to comply with them. If you do not agree, please do not use our website or services.
2. Description of Services
The Business Growth Agency is a done-for-you AI marketing and automation agency for local businesses. Our services include an AI-powered website, AI chat and voice agents, a unified AI inbox (SMS, email, Facebook Messenger, Instagram DMs, WhatsApp, and missed-call text back), Google review management, SEO/AEO, CRM and contact management, email and SMS marketing, social media posting, calendar and appointment booking, invoicing and payments, and reporting. Our services are built on the GoHighLevel platform.
3. Eligibility
You must be at least 18 years old and, where applicable, authorized to act on behalf of a business, to use our services.
4. Account, Onboarding, and Client Responsibilities
You agree to provide accurate, current information and to maintain the security of any account credentials. During onboarding, you may need to grant us access to required third-party accounts and platforms so we can build and configure your system.
You are responsible for any content you supply — including text, images, branding, and contact lists — and for confirming you have the rights to use it. You are responsible for the accuracy of your business information shared with leads and customers.
5. Fees, Billing, and Payment
Our Growth Plan is $295/month, billed monthly in advance, with no setup fee and no long-term contract. Additional services are available as priced add-ons.
Third-party costs — such as advertising spend and SMS or call carrier usage fees — are not included in the monthly plan unless explicitly stated, and are your responsibility.
If a payment fails, we may pause affected services until payment is resolved. You are responsible for any fees or charges imposed by your bank or payment provider.
6. Cancellation
There is no long-term contract. You may cancel anytime by notifying us before the start of your next billing cycle. Cancellation stops future charges but does not entitle you to a refund for the current partial billing month unless required by law.
7. SMS, Calling, and Email Compliance
You are responsible for the lawful use of messaging, calling, and email features, including compliance with the TCPA, CAN-SPAM, A2P 10DLC registration, Do Not Call rules, and applicable consent requirements.
You are responsible for obtaining proper consent from your own contacts and customers before sending messages or making calls through our services.
8. AI Features Disclaimer
AI agents may produce errors, and their outputs are not guaranteed to be accurate, complete, or up to date. You are responsible for reviewing and approving the configuration of your AI agents before they go live.
Our services do not constitute legal, financial, or medical advice. Where calls are recorded or AI interactions are used, you are responsible for complying with applicable recording disclosure and consent laws in your jurisdiction.
9. No Guarantee of Results
While we work hard to deliver strong results, we do not guarantee specific bookings, leads, search rankings, reviews, or revenue. Outcomes depend on many factors outside our control, including your industry, market, and responsiveness.
10. Intellectual Property
We retain ownership of our methods, templates, tools, and proprietary processes. You retain ownership of your brand, content, and data.
While you are subscribed to our services, we grant you a non-exclusive license to use the deliverables we create for you. Some platform features are governed by the underlying platform's own terms.
11. Third-Party Services and Platforms
Our services rely on third-party platforms — including GoHighLevel, Google, Meta, and others — which are governed by their own terms and policies. We are not responsible for their outages, changes, or policy decisions that may affect your services.
12. Acceptable Use and Prohibited Activities
You may not use our services for unlawful, deceptive, or abusive activities, including sending spam, violating consent rules, infringing intellectual property, or engaging in fraudulent marketing. We may suspend or terminate access for violations.
13. Confidentiality
Each party agrees to keep the other's non-public information confidential and to use it only to provide or receive services. This obligation survives termination of our engagement.
14. Disclaimer of Warranties
Our services are provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the services will be uninterrupted, error-free, or achieve any specific result.
15. Limitation of Liability
To the fullest extent permitted by law, our total liability for any claim arising from our services is limited to the fees you paid us in the three (3) months preceding the claim. We are not liable for indirect, incidental, special, or consequential damages.
16. Indemnification
You agree to indemnify and hold us harmless from claims, damages, and expenses arising from your use of our services, your content, or your breach of these terms — including violations of messaging or calling laws.
17. Suspension and Termination
We may suspend or terminate access if you breach these terms, fail to pay, or create risk or legal exposure for us or others. Upon termination, your right to use the services ends, and you remain responsible for fees owed.
18. Governing Law
These terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-laws principles. Any disputes will be resolved in the state or federal courts located in Broward County, Florida.
19. Changes to Terms
We may update these Terms and Conditions from time to time. We will post the updated version here and revise the "Last updated" date. Continued use of our site or services after changes means you accept the revised terms.
20. Contact Us
Questions about these terms? Contact The Business Growth Agency at hello@businessgrowthagency.com or 1 (561) 598-0087. We are based in Fort Lauderdale, Florida, USA.